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Warranty Guide

Standard Warranty
        yes   Manufacturers Standard Warranty (Please see Technical Specification Of Product For Length Of Warranty)
      Please check the manufacturers warranty terms & conditions  for details of the warranty cover provided with this product. 
      2 Year Warranty Upgrade Offer

      On Selected Canon & Fujitsu Scanners Only

      Our Free Warranty Offer Provides 2 Years Warranty From the Date Of Purchase:-

             yes   All Labour & Parts (Except Consumables)

             yes   All Travel

             yes   Up To 3 Day Response (Upgrade To 3 Year On Site Support For 8 Hour Response)
        The Following Terms & Conditions Apply:
          • Hardware Only (Bundled Software / Drivers Are Not Covered)
          • UK Mainland Only (A Return To Base Policy May Apply For Certain Parts Of The UK)
          • Monday - Friday 9am - 5pm (Excluding Public holidays)
          • Faults / Damage Caused By Accident, Misuse, Liquid or Fire Will Not Be Covered Under This Warranty
          This Does Not affect Your Statutory Rights
          3 Year On-Site Support Agreement
          The following cover is provided for 36 months from date of purchase.

                yes   On-Site Support

                yes   Unlimited Breakdown Calls

                yes   Priority 8 Hour Response To All Calls

                yes   Parts & labour (Excluding Consumables)

                yes   Up To 2 Routine Maintenance Per Year

                yes   Telephone / Email Technical Support (Office Hours)

                yes   Free Loan Equipment Should A Repair Extend Beyond Agreed SLA

                yes   Cover Monday - Friday 9am - 5pm (Excluding Public Holidays)
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              Opening hours

              Monday to Friday: 9am to 5pm
              Saturday: Closed
              Sunday / Public Holiday: Closed