Tel: 0800 328 1088 - - - Email:

About Service & Support

Response Technical Services provide repairs, service, support and maintenance for all leading document scanner & microfilm manufacturers, including Canon, Fujitsu, Kodak, Bowe Bell & Howell, Minolta, Ricoh, Panasonic, Intec.  We are also the UK & European Warranty Repair Agent for e-imagedata Scanpro Microfilm Scanners.

Safe Contractor

We employ our own trained field service team, providing nationwide coverage throughout the UK, ensuring we can get to any call quickly an efficiently. All our engineers are manufacturer trained and have access to all facilities such as technical information, parts, tools etc.


Standard Service Contract

Ad-Hoc Callouts

Service delivery is carried out Monday - Friday 9.00am - 17.00pm  excluding public holidays.

For more information call us today on 0800 328 1088 or click here to request a service contract quotation

Warranty Guide
Standard Warranty
Manufacturers Standard Warranty yes
Please check the manufcturers warranty terms & conditions  for details of the warranty cover provided with this product. 
2 Year Warranty Upgrade Offer
On Selected Canon & Fujitsu Scanners Only - Our Free Warranty Offer Provides 2 Years Warranty Form the Date Of Purchase.


All Labour & Parts (Except Consumables)
All Travel
The Following Terms & Conditions Apply:
Hardware Only (Bundled Software / Drivers Are Not Covered)
UK Mainland Only (A Return To Base Policy May Apply For Certain Parts Of The UK) 
Monday - Friday 9am - 5pm (Excluding Public holidays)
Faults / Damage Caused By Accident, Misuse, Liquid or Fire Will Not Be Covered Under This Warranty
This Does Not affect Your Statutory Rights
3 Year On-Site Support Agreement
The following cover is provided for 36 months from date of purchase.
On-Site Support
Unlimited Breakdown Calls
Priority 8 Hour Response To All Calls
Parts & labour (Excluding Consumables)
Operator Training
Annual Routine Maintenance
Telephone / Email Technical Support (Office Hours)
Free Loan Equipment Should A Repair Extend Beyond Agreed SLA
Cover Monday - Friday 9am - 5pm (Excluding Public Holidays)


RTS Logo

Welcome To The New RTS Imaging Superstore Website. This is the New Home for & We hope you have a better browsing experience both on Desktop & Mobile Devices. Please Contact Us With Any Feedback You May Have. Thank you for Visiting us Today. If you previously held an account with us you will need to create a new account with this new site.