About Service & Support
Response Technical Services provides repair, service, support and maintenance for all leading document scanner & microfilm manufacturers, including Canon, Epson, Fujitsu, Kodak, Bowe Bell & Howell, Minolta, Ricoh, Panasonic, Intec. We are also the UK & European Warranty Repair Agent for E-image Data Scanpro Microfilm Scanners.
We employ our own trained field service team, providing nationwide coverage throughout the UK, ensuring we can get to any call quickly an efficiently. All our engineers are manufacturer trained and have access to all facilities such as technical information, parts, tools etc.
Standard Callout
- Nationwide coverage
- Manufacturer approved and trained engineers
- Low cost one-off repairs & services
- Fast and reliable support
- Installation & key operator training available
- Workshop Repairs Also Available.
Standard Service Contract
- Telephone support helpline
- Unlimited breakdown cover (including fair wear & tear)
- Standard 8 working hour response to all call outs
- All parts, (Excluding manufacturer deemed consumables)
- All labour and travel.
- Loan equipment when repairs exceed SLA
- Preventative maintenance (up to two visits per year)
- Key operator training
- Renewable on an annual basis
- 4 Hour Response Also Available
Service delivery is carried out Monday - Friday 9.00am - 17.00pm excluding public holidays.
For more information call us today on 0800 328 1088 or click here to request a service contract quotation
Document Scanners Service & Support
Response Technical Services / Imaging Superstore offers repair and maintenance services to the following document scanners;
If your specific document scanner is not listed, please call us free on 0800 328 1088 or email us service@responsets.co.uk we should be able to help.
Canon Scanners We Support
Current & Legacy Models
P-208II | P-215II | DR-F120 |
DR-C225/W | DR-C130 | DR-C230 |
DR-M140/II | DR-M160II | DR-M260 |
DR-S130 | DR-S150 | RS40 |
DR-M240 | ScanFront 330 | ScanFront 400 |
DR-6010C | DR-6030C | DR-G1100 |
DR-G1130 | DR-X10C | DR-G2090 |
DR-G2110 | DR-G2140 | CR-50 |
CR-120 series | CR-150 | CR-150N |
CR-135i II series | CR-190i II series | DR-M1060/II |
DR-4010C | DR-5010C | DR-6050C |
DR-7550 | DR-9050C | DR-C125 |
P-150 | R30 | R40 |
DR-S250N | ||
Fujitsu / Ricoh Scanners We Support
Current & Legacy Models
FI-81XX | FI-82XX | FI-8040 |
FI-5950C | FI-6400 | FI-65F |
FI-6770 | FI-6800 | FI-7030 |
FI-7140 | FI-7160 | FI-7180 |
FI-7240 | FI-7260 | FI-7280 |
FI-7460 | FI-7480 | FI-7600 |
FI-7700 | FI-7700S | FI-7800 |
FI-7900 | N7100 | FI-800R |
ScanSnap iX100 | ScanSnap iX1500 | ScanSnap S1100i |
ScanSnap S1300i | SP-1120 | SP-1125 |
SP-1130 | SP-1425 | SV600 |
FI-8820 | FI-8930 | FI-8950 |
FI-5110C | FI-5120C | FI-5220C |
FI-5530C | FI-5650C | FI-5750C |
FI-5900C | FI-60 | FI-6000NS |
FI-6010N | FI-6110 | FI-6130 |
FI-6140 | FI-6230 | FI-6240 |
FI-6670 | FI-6750S | ScanSnap Series |
Kodak / Kodak Alaris Scanners We Support
Current & Legacy Models
E1025 | E1035 | E1030 / E1040 |
Scanmate i940 | Scanmate i1150 | i1150WN |
i1190 | i1190WN | i2420 |
i2620 | i2820 | i2900 |
i3200 | i3250 | i3300 |
i3400 | i3450 | i3500 |
i4250 | i4650 | i4850 |
i5250 | i5650 | i5850 |
PS50 | PS80 | S2040 |
S2050 | S2060W | S2070 |
S2080W / S2085W | ScanStation 710 | ScanStation 730EX |
S3060 / S3060F | S3100 / S3100F | S3120 / S3140 (Max) |
DS1500 | DS2500 | DS3500 |
DS3510 | DS3520 | DS3590C |
DS4500 | Scanmate i1120 | i1180 |
i1210 Plus | i1310 Plus | i1220 Plus |
i1320 Plus | i1405 | i1410 |
i1420 | i1440 | i150 |
i160 | i1840 | i1860 |
i2400 | i2600 | i2800 |
i30 | i40 | i55 |
i60 | i610 | i620 |
i640 | i660 | i730 |
i750 | i780 | i80 |
Ngenuity Series | ScanStation 500 | ScanStation 700 |
Panasonic Scanners We Support
Legacy Models
KV-S1015C | KV-S1026C | KV-S1037 |
KV-S1037X | KV-S1027C | KV-S1028Y |
KV-S1046C | KV-S1057C | KV-S1058Y |
KV-N1058X | KV-SL3056 | KV-SL3066 |
KV-S1065C | KV-S2087 | KV-S5046H |
KV-S5055C | KV-S5076H | KV-S7077 |
KV-S7097 | KV-S8127 | KV-S8147 |
KV-S1025C | KV-S1045C | KV-S2026C |
KV-S2028C | KV-S2048C | KV-S2055 |
KV-S2065 | KV-S3065 | KV-S3105C |
KV-S4065CL | KV-S4065CW | KV-S4085CL |
KV-S4085CW | KV-S6040 | KV-S6050 |
KV-S6055 | KV-S7065C | KV-S7075C |
We also support Bell & Howell Spectrum, Copiscan, Ngenuity & Truper Series Scanners