Tel: 0800 328 1088 - - - Email:

About Service & Support

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Response Technical Services provide repair, service, support and maintenance for all leading document scanner & microfilm manufacturers, including Canon, Fujitsu, Kodak, Bowe Bell & Howell, Minolta, Ricoh, Panasonic, Intec.  We are also the UK & European Warranty Repair Agent for e-imagedata Scanpro Microfilm Scanners.

We employ our own trained field service team, providing nationwide coverage throughout the UK, ensuring we can get to any call quickly an efficiently. All our engineers are manufacturer trained and have access to all facilities such as technical information, parts, tools etc.

Standard Callout
Standard Service Contract

Service delivery is carried out Monday - Friday 9.00am - 17.00pm  excluding public holidays.

For more information call us today on 0800 328 1088 or click here to request a service contract quotation



Product Warranty Guide
Please Note: Not All Options Will Be Available On Every Product.
Please Select Type Of Warranty On Product Page.
  • Standard Warranty
  • Free
  • Manufacturers Standard Warranty
  • See Product Technical Specification For Length Of Warranty
  • Please check the manufacturers warranty terms & conditions  for details of the warranty cover provided with this product
  • Included
  • 2 Year Warranty Upgrade
  • Free*
  • *On Selected Canon & Fujitsu Scanners
  • All Parts & Labour
    (Excluding Consumables)
  • All Travel
  • Up To 3 Day Response
  • Cover Mon- Fri, 9am - 5pm
    (Excluding Public Holidays)
  • Terms & Conditions:
    1. Hardware Only
    2. UK Mainland Only
    (A Return To Base Policy May Apply For Certain Parts Of The UK)
    3. Faults / Damage Caused By Accident / Misuse, Liquid or Fire Will Void Warranty
    This Does Not Affect Your Statutory Rights
  • Upgrade*
  • 3 Year On Site Support
  • Priced Per Product
  • Cover Provided For 36 Months Includes
  • All Parts, Labour & Travel
    (Excluding Consumables)
  • Priority 8 Hour Response
  • Unlimited Breakdown Calls
  • Up To 2 Routine Maintenance Per Year
  • Telephone / Email Support
  • Free Loan Equipment Should A Repair Extend Beyond Agreed SLA
  • Cover Monday - Friday, 9am - 5pm
    (Excluding Public Holidays)
  • See Product To Purchase