0800 328 1088
Mon - Fri From 9am To 5pm
Service & Support
Response Technical Services provides scanner repair, service, support and maintenance for all leading document scanner & microfilm manufacturers, including Canon, Epson, Fujitsu, Kodak, Bowe Bell & Howell, Minolta, Ricoh, Panasonic, Intec. We are also the UK & European Warranty Repair Agent for E-image Data Scanpro Microfilm Scanners.
We employ our own trained field service team, providing nationwide coverage throughout the UK, ensuring we can get to any call quickly an efficiently. All our engineers are manufacturer trained and have access to all facilities such as technical information, parts, tools etc.
Response Technical Services Ltd is a strong choice for service and support due to our specialised expertise and customer-focused approach. We have over two decades of experience in the industry, particularly in document and microfilm scanner sales, repairs, and maintenance, serving a wide range of clients including local authorities, government departments, the NHS, SMEs, and FTSE 100/500 companies
Kodak Alaris Elite Partner
Kodak Scanner Repair Services & Maintenance Support Contracts Specialist
Response Technical Services Ltd are an official Kodak Alaris Elite Partner. This prestigious status reflects our strong relationship with Kodak, ensuring that customers receive genuine products, genuine parts and technical expertise backed by the latest technology and manufacturer support. As an authorised service agent, RTS has direct access to Kodak’s full range of Technical Manuals, Parts and Software Tools to diagnose faults. This partnership guarantees authenticity, reliability, and access to the most up-to-date service & support.
This Elite Partner status is awarded to companies that demonstrate exceptional product knowledge, outstanding customer service, and a strong commitment to supporting Kodak’s range of products.
Canon Gold Partner 2025
Canon Scanner Repair Services & Maintenance Support Contracts Specialist
RTS Ltd Canon’s Gold Partner status is part of the Canon's Partner Programme, designed to foster collaboration with businesses that demonstrate exceptional capability in distributing and supporting Canon products. Achieving this level requires meeting stringent criteria, including a proven track record of sales performance, technical expertise, and customer satisfaction. For Response Technical Services, this recognition highlights its ability to provide high-quality solutions in areas such as professional imaging, and technical document management—key domains where Canon excels with its imageFORMULA and other product lines.
The Gold Partner designation comes with enhanced support from Canon, including access to advanced training, priority technical resources, and a broader portfolio of products. This allows Response Technical Services to offer our clients high levels of service and support for Canon scanner and microfilm products .
AD-Hoc Callout or Maintenance Contracts
Standard Callout
- Nationwide coverage
- Manufacturer approved and trained engineers
- Low cost one-off repairs & services
- Fast and reliable support
- Installation & key operator training available
- Workshop Repairs Also Available.
Standard Service Contract
- Telephone support helpline
- Unlimited breakdown cover (including fair wear & tear)
- Standard 8 working hour response to all call outs
- All parts, (Excluding manufacturer deemed consumables)
- All labour and travel.
- Loan equipment when repairs exceed SLA
- Preventative maintenance (up to two visits per year)
- Key operator training
- Renewable on an annual basis
- 4 Hour Response Also Available
Service delivery is carried out Monday - Friday 9.00am - 17.00pm excluding public holidays.
For more information call us today on 0800 328 1088 or email: service@responsets.co.uk
Request a Service Contract Quotation or Request A Service Call
ScanPro Microfilm Scanners Service & Support
We are the European Service Agent for all ScanPro Microfilm Scanners, We can repair / service / upgrade your ScanPro Unit either on site or in our workshop.
Document Scanner Service & Support
Response Technical Services / RTS Imaging Superstore offers repair and maintenance services to the following document scanners below; We can provide one-off repairs or annual support contracts, which ever suits your needs.
If your specific document scanner is not listed, please call us free on 0800 328 1088 or email us service@responsets.co.uk we should be able to help.
Canon Scanners We Support
Current & Legacy Models
| P-208II | P-215II | DR-F120 |
| DR-C225/W | DR-C130 | DR-C230 |
| DR-M140/II | DR-M160II | DR-M260 |
| DR-S130 | DR-S150 | RS40 |
| DR-M240 | ScanFront 330 | ScanFront 400 |
| DR-6010C | DR-6030C | DR-G1100 |
| DR-G1130 | DR-X10C | DR-G2090 |
| DR-G2110 | DR-G2140 | CR-50 |
| CR-120 series | CR-150 | CR-150N |
| CR-135i II series | CR-190i II series | DR-M1060/II |
| DR-4010C | DR-5010C | DR-6050C |
| DR-7550 | DR-9050C | DR-C125 |
| P-150 | R30 | R40 |
| DR-S250N | DR-S350NW | |
Fujitsu / Ricoh Scanners We Support
Current & Legacy Models
| FI-81XX | FI-82XX | FI-8040 |
| FI-5950C | FI-6400 | FI-65F |
| FI-6770 | FI-6800 | FI-7030 |
| FI-7140 | FI-7160 | FI-7180 |
| FI-7240 | FI-7260 | FI-7280 |
| FI-7460 | FI-7480 | FI-7600 |
| FI-7700 | FI-7700S | FI-7800 |
| FI-7900 | N7100 | FI-800R |
| ScanSnap iX100 | ScanSnap iX1500 | ScanSnap S1100i |
| ScanSnap S1300i | SP-1120 | SP-1125 |
| SP-1130 | SP-1425 | SV600 |
| FI-8820 | FI-8930 | FI-8950 |
| FI-5110C | FI-5120C | FI-5220C |
| FI-5530C | FI-5650C | FI-5750C |
| FI-5900C | FI-60 | FI-6000NS |
| FI-6010N | FI-6110 | FI-6130 |
| FI-6140 | FI-6230 | FI-6240 |
| FI-6670 | FI-6750S | ScanSnap Series |
Kodak / Kodak Alaris Scanners We Support
Current & Legacy Models
| E1025 | E1035 | E1030 / E1040 |
| Scanmate i940 | Scanmate i1150 | i1150WN |
| i1190 | i1190WN | i2420 |
| i2620 | i2820 | i2900 |
| i3200 | i3250 | i3300 |
| i3400 | i3450 | i3500 |
| i4250 | i4650 | i4850 |
| i5250 | i5650 | i5850 |
| PS50 | PS80 | S2040 |
| S2050 | S2060W | S2070 |
| S2080W / S2085W | ScanStation 710 | ScanStation 730EX |
| S3060 / S3060F | S3100 / S3100F | S3120 / S3140 (Max) |
| DS1500 | DS2500 | DS3500 |
| DS3510 | DS3520 | DS3590C |
| DS4500 | Scanmate i1120 | i1180 |
| i1210 Plus | i1310 Plus | i1220 Plus |
| i1320 Plus | i1405 | i1410 |
| i1420 | i1440 | i150 |
| i160 | i1840 | i1860 |
| i2400 | i2600 | i2800 |
| i30 | i40 | i55 |
| i60 | i610 | i620 |
| i640 | i660 | i730 |
| i750 | i780 | i80 |
| Ngenuity Series | ScanStation 500 | ScanStation 700 |
Panasonic Scanners We Support
Legacy Models
| KV-S1015C | KV-S1026C | KV-S1037 |
| KV-S1037X | KV-S1027C | KV-S1028Y |
| KV-S1046C | KV-S1057C | KV-S1058Y |
| KV-N1058X | KV-SL3056 | KV-SL3066 |
| KV-S1065C | KV-S2087 | KV-S5046H |
| KV-S5055C | KV-S5076H | KV-S7077 |
| KV-S7097 | KV-S8127 | KV-S8147 |
| KV-S1025C | KV-S1045C | KV-S2026C |
| KV-S2028C | KV-S2048C | KV-S2055 |
| KV-S2065 | KV-S3065 | KV-S3105C |
| KV-S4065CL | KV-S4065CW | KV-S4085CL |
| KV-S4085CW | KV-S6040 | KV-S6050 |
| KV-S6055 | KV-S7065C | KV-S7075C |
We also support Bell & Howell Spectrum, Copiscan, Ngenuity & Truper Series Scanners