Tel: 0800 328 1088 - - - Email: sales@responsets.co.uk

Our Services

Support Ad-Hoc Repairs
All major brands of scanners supported throughout the UK. Choose to have your document scanner repaired either on-site or in our workshop. Fast response and turnaround. We have our own fully trained  engineers located throughout the UK.

 

Request A Service Call Here
Service & Support Contracts
A wide variety of service options available. Choose from part-inclusive 1, 2 & 3 year contracts providing 4 & 8 hour response and fix times, next business day and labour only agreements.

 

Request A Support Contract Quote Here
Office Opening Times
Monday - Friday 9am - 5pm  (excluding public holidays, any order placed outside these hours will be processed on the next working day)

 

Product Warranty Guide
Please Note: Not All Options Will Be Available On Every Product.
Please Select Type Of Warranty On Product Page.
  • Standard Warranty
  • Free
  • Manufacturers Standard Warranty
  • See Product Technical Specification For Length Of Warranty
  • Please check the manufacturers warranty terms & conditions  for details of the warranty cover provided with this product
  • Included
  • 2 Year Warranty Upgrade
  • Free*
  • *On Selected Canon & Fujitsu Scanners
  • All Parts & Labour
    (Excluding Consumables)
  • All Travel
  • Up To 3 Day Response
  • Cover Mon- Fri, 9am - 5pm
    (Excluding Public Holidays)
  • Terms & Conditions:
    1. Hardware Only
    2. UK Mainland Only
    (A Return To Base Policy May Apply For Certain Parts Of The UK)
    3. Faults / Damage Caused By Accident / Misuse, Liquid or Fire Will Void Warranty
    This Does Not Affect Your Statutory Rights
  • Upgrade*
  • 3 Year On Site Support
  • Priced Per Product
  • Cover Provided For 36 Months Includes
  • All Parts, Labour & Travel
    (Excluding Consumables)
  • Priority 8 Hour Response
  • Unlimited Breakdown Calls
  • Up To 2 Routine Maintenance Per Year
  • Telephone / Email Support
  • Free Loan Equipment Should A Repair Extend Beyond Agreed SLA
  • Cover Monday - Friday, 9am - 5pm
    (Excluding Public Holidays)
  • See Product To Purchase