Your cartClose

Your cart is currently empty.

Login Close

Epson Extended Warranty Terms & Conditions


Claim Here

1. This is an offer to extend Epson’s 1 year commercial warranty which is available to the first user of the scanners listed in the table below (“the Selected scanners”) to 3 years or when the maximum number of pages are printed, if applicable, whichever comes first.

2. This promotion is valid for orders placed with Epson authorised resellers between 01/09/2023 and 31/03/2024 (“Promotion period”). Participants must submit their claims using the registration claim form no later than thirty (30) days from the date of purchase and the last date for receiving a claim under this promotion is 30/04/2024.

Standard + Extended Warranty
WorkForce DS-C330 12 + 24 months Carry in
WorkForce DS-C490 12 + 24 months Carry in
WorkForce ES-C320W 12 + 24 months Carry in
WorkForce ES-C380W 12 + 24 months Carry in
WorkForce DS-410
12 + 24 months On-site service
WorkForce DS-530II
12 + 24 months On-site service
WorkForce ES-500WII 12 + 24 months Carry in
WorkForce ES-580W
12 + 24 months Carry in
WorkForce DS-730N
12 + 24 months On-site service
WorkForce DS-770II
12 + 24 months On-site service
WorkForce DS-790WN
12 + 24 months On-site service
WorkForce DS-870
12 + 24 months On-site service


3. Once you have received your scanner, simply visit, complete the claim form and submit it with the serial number. Only fully completed claims received within thirty (30) days from the date of purchase will be accepted. Upon online claim submission, you will have the option to print your confirmation page confirming that your claim has been received. 31 days after the date of registration, you will be able to check that your warranty has been registered at

4. Epson commercial warranty will apply on any applicable purchases irrespective of this promotion. Its terms may vary per country and product and which Epson company offers this warranty to you depends on the country from which your Epson product was first sold by an Epson company. For full information on service level cover and warranty conditions applicable for the Selected Scanners please see

5. These terms do not prohibit in any way your right to exercise any applicable statutory rights.

6. This promotion is open to participants aged 18 or over, resident in one of the following countries where one of the Selected scanners was sold to you by an Epson authorised reseller: [Germany, Austria, Switzerland, France, Italy, Spain, Portugal, Netherlands, Belgium, Luxembourg, Finland, Norway, Denmark, Sweden, Iceland, UK, Ireland, Hungary, Poland, Romania, Slovakia, Estonia, Lithuania, Latvia, Bulgaria, Czech Republic, Macedonia, Croatia, Kosovo, Montenegro, Slovenia, Malta, Cyprus, Greece, Serbia, Albania and Bosnia and Herzegovina.]

7. The promotion is not open to any person who is directly involved in the promotion. Resellers or retailers cannot claim on your behalf.

8. In the event that you return the Epson product (to the reseller) you will no longer be entitled to the extended warranty. This clause does not prohibit in anyway your right to exercise any applicable statutory rights.

9. This promotion is subject to a maximum of one (1) claim per Selected scanner (unique serial number) during the Promotion Period.

10. The 3 year extended warranty cannot be granted if: a) the scanner purchased is not part of this promotion and/or has not been purchased within the Promotion Period; and/or b) the registration claim form is incorrect or has not been completed; and/or c) the registration claim form has not been submitted to Epson within thirty (30) days from the date of purchase.

11. Epson is not responsible or liable for any technical, scanner, software, server, website or other failures or damage of any kind to the extent that this prevents the participant from, or otherwise obstructs in, participating in the promotion.

12. Epson reserves the right to audit all requests to ensure that these terms have been met and to request additional information regarding any and all registration claim forms and supporting documents.

13. These terms and conditions contain the entire agreement between us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral between us in relation to such matters.

14. During registration for the Promotion you will need to provide your personal data necessary for Epson to administer the Promotion. You will find more information in the Promotions Privacy Information Statement. In addition to using your personal data for the Promotion, Epson also asks for your consent for Epson to send marketing materials such as surveys regarding Epson branded products, newsletters and/or advertisements from Epson. You are not obliged to do so.

15. These terms and conditions are governed by the laws of the country in which you have purchased the Epson Selected scanner and comes under the jurisdiction of the competent courts of that country.

16. By entering this promotion you confirm that you have read, understood and accept these terms and conditions. The promotor reserves the right to cancel or amend these terms without notice in the event of any circumstances beyond our reasonable control.

Promoter: EPSON Europe B.V., European Marketing Department, Westside, London Road, Hemel Hempstead, Hertfordshire, UK HP3 9TD.

Get in touch

Opening hours

Monday to Friday: 9am to 5pm
Saturday: Closed
Sunday / Public Holiday: Closed