We are still operating normally throughout this third period of restrictions imposed by the government 05/01/2021
Whilst most orders will be delivered on time, our delivery partners are being affected due to operational constraints in our distribution channels. Our aim is to keep customers informed wherever possible to any order delays. We thank you for your understanding and apologise for any inconvenience this may cause.
If you have any queries regarding your order please phone 0800 328 1088
RTS Imaging Superstore will make every effort to ensure you receive your order on-time and in accordance with your preferred delivery option. Should your item(s) be out of stock and we cannot fulfil your order within the time scales requested, we will contact you immediately to advise you of best estimated delivery date.
Orders received and processed by RTS Imaging Superstore before 2pm will usually be dispatched the same day (Monday to Friday excluding public holidays). Orders received after 2pm, will be dispatched the following business day. If you have paid for your order by Cheque or Bank transfer, we normally dispatch orders the same day we receive notification that the funds have cleared.
In the vast majority of instances RTS Imaging Superstore’s couriers are able to meet your preferred delivery criteria. However, on the rare occasion where due to unforeseen circumstances we fail to meet the desired service level, please contact us, and we will provide you with an updated ETA. Please note, next business day deliveries are scheduled to be delivered up to 6pm Monday to Friday excluding public holidays.
Most Deliveries To UK Mainland Are Sent Via 24hr Courier
We Use Delivery Companies APC, TNT, DPD & ParcelForce
Orders Over 1Kg - £8.99 exc. Vat | £10.79 Inc. Vat
Orders Under 1Kg - £5.00 exc. Vat | £6.00 Inc. Vat (Excluding Scanner Hardware)
We are currently not accepting B2C orders outside of the UK. We will review this policy following the UK's exit from the EU after 1st Jan 2021
International Business Customers
The Imaging Superstore is able offer a 3-day delivery service to all EU European destinations and a 5-day delivery service to all other destinations. Please contact us at email@example.com or call direct on 01737 244408 prior to placing your order to ensure we are able to deliver to your destination.
Returns & Refund Policy
This policy applies to all goods and services ordered from Response Technical Services Ltd. via our RTS Imaging Superstore online store.
Response Technical Services will refund 100% of the costs of the goods less delivery and any credit card transaction charges provided the goods are returned within 14 days from the date of despatch. When the goods are received back they must be unused and still in their original packaging with all labels and seals in tact.
The cost of returning unwanted goods will be the responsibility of the purchaser. When returning goods, please ensure that they are delivered back to Response Technical Services Ltd. using a postal / courier service requiring a signature as proof of delivery. The purchaser should also consider insuring the goods against damage or loss in transit. The address for returning goods can be found on the Contact Us page of the website.
Damaged / Wrongly Despatched Goods.
In circumstances where goods are found to be faulty or the wrong goods have been despatched, Response Technical Services will replace or exchange the items. In circumstances where the error is due to the failings of Response Technical Services, we will arrange and pay all re-delivery and collection fees.
Response Technical Services should be notified immediately (not later than 14 calendar days after receipt of the items) of any goods which are found to be faulty or wrong. Please call us on 0044 (0) 1737 244408 and we will endeavour rectify matters as quickly as possible.
In the unlikely event that a replacement item is out of stock at the time we are notified of the error, the purchaser will be offered a full refund of the sums paid, to include any additional charges applied to the transaction such as delivery and credit card charges.
Refunds will be processed once the faulty/ wrong items have been returned to us and we are satisfied that the goods are faulty or the wrong items were despatched. We shall endeavour to process all refunds within 5 working days from receipt of the goods. Refunds will be processed using the same credit or debit card used to purchase the goods.
To avoid delays in replacing goods, we shall process replacement items in the normal manner and refund against the original sale, this may result in another sale being processed against your account until the credit /refund is completed.
Response Technical Services will endeavour to exceed the minimum standards set out in “The Consumer Protection (Distance Selling) Regulations of 2000”. A summary of the act can be found under returns policy. For a full details please follow the link to www.opsi.gov.uk/si/si2000/20002334.htm
The latest model in the fi Series delivers an innovative compact design with a state-of-the-art dual path mechanism that enables staff to complete all of their tasks in one place – meaning ID and documents never leave the customers’ sight.
40ppm / 80ipm
20 Sheet ADF
Ideal for Passports / ID Scanning
Small Form Factor
The fi-800R combines passport, ID and document scanning to transform front desk operations. With automated data capture and a compact footprint that fits anywhere, you can deliver a seamless experience for customers.
Featuring an Automatic Document Feeder with Fujitsu’s innovative Active Separation technology, the fi-800R makes input smoother than ever, while Automatic Skew Correction eliminates feed errors. The bundled PaperStream software optimises images for downstream processes, as well as extracting information to enrich customer profiles. Automatic Profile Selection, where staff no longer have to spend time sorting documents by format, and 40ppm/80ipm scan speed means customers can get on with their day in record time.
Its innovative compact design is ideal for the front desk, saving space while allowing staff to stay in one place – so ID and documents never leave the customers’ sight. The versatile fi-800R scans and extracts data from passports (including Machine Readable Zones), ID and A4 documents without the need for additional accessories. Advanced dual path scanning technology improves customer service while reducing equipment expenditure.
Fujitsu fi-800R Image Scanner overview
Versatile scanning for a seamless customer experience
Dual path scanning. Process passports, ID and documents on the same machine
Fast and compact. Space saving design made for the front desk
Software automation. Extract data to your workflows for enriched customer profiles
Hassle-free. Eliminate errors and rescans with reliable, no-fuss feeding
PaperStream IP and PaperStream Capture; Fujitsu developed scanner driver and image capturing software
Provide exceptional customer service, effortlessly.
Fujitsu's state-of-the-art dual path mechanism enables staff to complete all of their tasks in one place. The two scanning paths process thicker items such as ID cards and passports (including the Machine Readable Zone) alongside A4 documents, on the same machine. As well as the obvious benefits of saved time and effort, it means documents stay in sight of the customer – supporting GDPR compliance and giving customers peace of mind.
Space saving design
Taking up half the space of alternative solutions, the fi-800R is perfect for the front desk, or any other place where space is tight. The innovative U-turn path mechanism with Automatic Stacking Technology ejects papers back up through the scanner, removing the need for a front output tray and drastically reducing the machine’s footprint. Because of this, the fi-800R can be used in spaces half the size of an A4 sheet
No-fuss ID and passport scanning
Scanning identification documents is now faster and easier with the fi-800R’s convenient Return Scan functionality. ID cards up to 5mm in thickness and passports are both inserted and ejected at the front of the machine – without the need for carrier sheets or paper path switching.
The fi-800R’s reliable paper feeding mechanisms help you avoid unnecessary interruptions for customers. Automatic Skew Correction straightens each document before scanning to prevent paper jams or images with missing edges. Newly developed Active Separation technology offers much more precise paper separation, adjusting the pressure applied to each sheet depending on its thickness. Both of these features reduce time-consuming rescans and document damage to provide a more professional experience for customers.
Impressive speed and robust build
Nobody likes to be kept waiting in a queue, especially if they’re arriving for something important like a business trip or hospital stay. The fi-800R’s impressive 40 page/80 image per minute scan speed guarantees a smoother experience for customers. And the 20-sheet Automatic Document Feeder also removes the need to manually input one page after another, further boosting staff productivity.
Fujitsu builds trusted products that allow you to focus on your business, not your technology. With the fi-800R, we’ve used all of our 50-plus years of experience and our expertise in craftsmanship to design a product that’s as reliable as it is innovative.
PaperStream IP and PaperStream Capture
The fi-800R comes bundled with PaperStream IP, a new scanner driver that is fully compliant with the industry standard TWAIN and ISIS interface. PaperStream IP offers highly sophisticated image processing which automatically applies features such as noise removal, background pattern removal and character augmentation that help produce exceptionally clear high quality images. Also bundled is PaperStream Capture which is an easy to use capture tool which allows users to easily create batch scanning profiles which encapsulate all of the settings and configuration required to control the scanning process from scan, to the release of the image to the users normal work flow. Once created, batch profiles can be run by a single click or can be linked to scanner front panel buttons to streamline the whole capture process.
PaperStream Capture Pro
Work better, faster and smarter with the optional PaperStream Capture Pro a user friendly, end-to-end capture solution and optimise your information capture, data consolidation and routing of paper-based information into digitally-accelerated processes. PaperStream Capture Pro is a scanning, verifying, extracting and releasing software that enables you to digitise your paper based data in order to optimise your information flow and knowledge sharing.
PA43404-A665 - PaperStream Capture Pro Licence and initial 12 month maintenance and support cover
PA43404-WM01 - Additional 12 month maintenance and support cover
PA43404-WM02 - Additional 24 month maintenance and support cover
PA43404-A705 - PaperStream Capture Pro Licence for QC/Index Station and initial 12 month maintenance and support cover
PA43404-QX01 - Additional 12 month maintenance and support cover for QC/Index Station
PA43404-QX02 - Additional 24 month maintenance and support cover for QC/Index Station
PA43404-A715 - PaperStream Capture Pro Import Licence and initial 12 month maintenance and support cover
PA43404-IP01 - Additional 12 month maintenance and support cover for Import Licence
PA43404-IP02 - Additional 24 month maintenance and support cover for Import Licence