RTS Imaging Superstore is the eCommerce website of Response Technical Services Ltd.
Company Registration No. 4251713
We are one of the leading suppliers of document & microfilm scanners throughout the UK. In addition we have our own national service team providing on-site maintenance and support to the products we supply as well as third party support for all the leading brand manufacturers of document scanners and microfilm hardware.
If you have any questions about ordering or an existing order including delivery and after sales, please call our Customer Service team, Monday to Friday between 9am and 5pm, on 0800 328 1088 or email firstname.lastname@example.org
There are other ways to place your order with us.
You can call a member of our Sales Team on 0800 328 1088 and they will guide you through the process and answer any questions along the way.
Purchase Order - You will need to be a registered UK company to order by this option.
Telephone Orders - We currently are unable to take credit card payments over the phone. We can send you an invoice with a link to SAGE PAY Secure payments.
Most major credit and debit cards, including Visa, Mastercard, American Express, Maestro and Electron are accepted online
As soon as you place your order, you will receive an email confirmation which includes all your order details and your order number. You can then track the progress of your order at any time using this order number, by logging in to your online account, clicking the link in your order confirmation email or calling our Office. If you haven't created an account, it is a simple form to fill in
If you have selected Express Delivery, Your order is sent on a next day delivery service. You should receive your order the next day after you have placed your order (Monday - Friday only) Standard Delivery can take between 1 and 3 days for you order to arrive. There may be times where your order may be delayed due to circumstances out of our control. if there are unforeseen delays, a member of our team will contact you as soon as possible
If you are purchasing online or on the phone, please refer to our Terms and Conditions for details. In the instance that you are to be issued a refund, it will be processed via the same method that the initial payment was made. For example, if you paid for the item using a credit card, the refund will be made onto the same credit card
For enquiries related to a return or refund, please use our Contact Us page. Filling in the contact us form will ensure we receive all the necessary information to resolve the matter as quickly and efficiently as possible.
You can hire one of our scanners for any length of time, however there is a minimum charge of one week.
We Include with the scanner: All cables, Capture software, engineer support for any breakdowns. For production level scanners we will deliver and set up the scanner if required* (*an extra charge may be incurred)
This will depend on how many documents / pages you need to scan and how quickly you need to get the job done. For those with a very large back log we stock document scanners that can scan up to 130 pages per minute with 500 Sheet Feeders.
All our document scanners can scan both sides of the page at once.
If you need to keep the scanner longer than expected, you can extend the hire by contacting us by telephone.
We cover most of the UK Mainland except Scottish Highlands. We have field based engineers all around the UK
No, We can do one-off calls for a call-out charge. The call-out charge includes 1 hour labour on site. Additional time is charged at a set rate (please call for current rates).
Document Scanners: Brother, Canon, Epson, Fujitsu, Kodak / Bell & Howell & Panasonic.
Microfilm: Canon, Kodak / Bell & Howell, Minolta, ScanPro, Solar
Our Support Contracts Include:
8 Hour Response for Call-Outs
Parts (Except Consumable items), Labour & Travel Included
Unlimited breakdown cover (including fair wear & tear)
Preventative maintenance (up to two visits per year*) *Dependent on type and level of scanner
Telephone / Email / Remote Support
Loan equipment when repairs exceed SLA
( inc.VAT )
Free Installation Offer
|Our Free Installation Offer Provides - On Site Installation, Set Up & Operator Training When You Purchase A Scanner Included In The Promotion.|
|The Following Terms & Conditions Apply:|
|RTS Imaging-Superstore (Response Technical Services Ltd) have the right to withdraw this offer at anytime|
|Installations are subject to availability|
|UK mainland only (exclusions apply)|
|Monday - Friday 9am - 5pm excluding public holidays|
|Installation, Set Up & Operator Training of Purchased Hardware, Bundled Software & Drivers Only|
2 Year Warranty Upgrade
Our Free Warranty Offer Provides 2 Years Warranty From the Date Of Purchase
All Labour & Parts (Except Consumables)
Up To 3 Day Response (Upgrade To 3 Year Scanner-Care For 8 Hour Response)
|The Following Terms & Conditions Apply:|
|Hardware Only (Bundled Software / Drivers Are Not Covered)|
|UK Mainland Only (A Return To Base Policy May Apply For Certain Parts Of The UK)|
|Monday - Friday 9am - 5pm (Excluding Public holidays)|
|Faults / Damage Caused By Accident, Misuse, Liquid or Fire Will Not Be Covered Under This Warranty|
|This Does Not affect Your Statutory Rights|
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Please retain a copy for your information.
Promoter: PFU (EMEA) Limited, Hayes Park Central, Hayes End Road, Hayes, UB4 8FE, United Kingdom.
Final claim date 11th July 2019
Convert your microfilm archive records to digital in seconds, using any of the Scanpro range of microfilm scanners.
The multi award winning range of Scanpro microfilm scanners allows users to convert all formats of microfilm or fiche to any of the industry standard digital file formats such as PDF Tiff and JPEG within 1 second.
Using the New Scanpro All-In-One, users can now scan whole rolls of film or a complete microfiche automatically at speeds of up to 100 images per minute.
With the ScanPro Universal carrier there is no need to switch between devices if you have a combination of Rollfilm and Fiche in your archive. The UCC610 carrier will handle all formats of microfilm including open-spool, cartridge, COM Aperture Card and jacketed microfiche.
If you would like a no obligation in-house demonstration of this product please contact us.
Freephone 0800 328 1088